Privacy Policy

GraymatterMedia (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

When you visit our website, contact us, or receive an invoice from us, we may collect your name, email address, phone number, billing contact details, project details, invoice status, and payment confirmation data. We also collect basic website usage data such as your IP address, browser type, pages visited, and time spent on the site. We use cookies and similar technologies to help improve your experience.

We use this information to respond to inquiries, provide support, deliver invoices, provide payment options, confirm delivery and payment status, improve and optimize the site, send occasional updates or promotional content with your permission, and comply with legal requirements.

We do not sell or rent your information. We may share data with trusted service providers who help us operate our website and business, including Google/Gmail for email delivery and Intuit QuickBooks for invoice and payment services. We share only the information needed for those services. We may also share information if required by law or to protect our legal rights.

When an invoice is delivered or paid through QuickBooks, Intuit may process payment method and account information under Intuit’s own privacy practices. GraymatterMedia receives transaction and status information needed to reconcile the invoice but does not receive or store full card or bank account numbers.

Email invoice delivery and scheduled sending may use Google/Gmail. We use message details and provider confirmation data only to prepare, deliver, and track the applicable invoice.

You have the right to access the personal data we hold about you, request corrections to inaccurate information, opt out of marketing emails, and request deletion of your data where legally applicable. To make a request, contact us at Matt@graymattermedia.io.

We take reasonable steps to protect your data, but no system is completely secure. By using this site, you accept the inherent risks of online communication.

This website may contain links to other websites. We are not responsible for the content or privacy practices of external sites.

We may update this policy from time to time. Please check this page for the latest version.